Issue 31: Simple -- Completely shipped! We've sent out every pre-order and subscription. If you haven't gotten your issue yet, please email support@chickpeamagazine.com!

Special Edition: STAYING IN -- This is a 200 page, free digital issue featuring some of our very best work over the years, all centered around being at home right now. It includes tips and stories on self-care, help around the house, and of course, comfort foods and DIYs to make. If you haven't received it yet (we sent it out to all our subscribers & mailing lists), please contact support@chickpeamagazine.comor sign up for our mailing list to receive the issue.

Issue 32: Pause -- Printing now! We just released our PAUSE issue online on 9/7/20, and are printing now. We'll update when we receive our print issues to ship out. :)

Be sure to follow us on Instagram for constant updates about where we are in production, printing, and shipping. Our issues are meant to last, so we take extra care to make sure it's as perfect as we can get it - that means that we aren't like InTouch, Woman's World, etc, each issue is a work of love.

As of 2020, we are now officially publishing twice a year instead of four times per year. After so many years of struggling with our timeline, we are SO excited to be able to go more in-depth with our work, and be able to sustainably pay our contributors. Learn more at our comprehensive blog post here!

We've updated our contact information! If you have a question about your order, please contact our new customer service person at support@chickpeamagazine.com and we'll get back to you right away :)

Please email support@chickpeamagazine.com to get anything problematic sorted out! 

Currently we do not accept returns or exchanges for issues of Chickpea and digital files except in the cases where we made a mistake (ie. we sent the wrong issue, we wrote the wrong address, etc.) Please double check your address and contact us ASAP with any changes - we can't be held responsible for being given incorrect information. 

All digital items will be sent to you automatically after purchase. Digital subscriptions will be sent as soon as the newest issue is released.  Please double check your email to ensure proper delivery.

Each PDF issue ranges between 70-150MB. 

Yes! There are tappable/clickable links throughout each issue. Tap/click on articles that interest you in the Table of Contents to head to it. Tap/click on the Chickpea Magazine label on the bottom of most pages to get back to the table of contents. Tap/click on contributor links to head to their websites/social media. 

Be sure that the email you ordered with is the email you're checking. Check the spam box of your email client, or the "promotions" or "social" tabs. If you still can't find your download email, please email support@chickpeamagazine.com and we'll get it to you as quickly as possible.

All standard orders (except pre-orders, noted below) are shipped within 72 hours of purchase through USPS. Please double check your full address to ensure proper delivery.

Standard order shipping takes anywhere from 3-10 days depending on where you live. International orders may take anywhere from 10-30 days, depending on customs slow downs. 

Currently, we ship all of our orders in uncoated cardboard with a strip of tape. We have decided to stop wrapping issues in plastic, even for waterproofing, because the amount of damaged packages is so small that it's worth it to us to not add to the plastic waste in this world. (If you do have a damaged package, please message us and we'll send out a new package ASAP, with plastic if you request!)

We're working hard to reduce our plastic waste entirely in our business, but there are some limitations to what we can do. All of our posters and calendars have to be shipped in a stiff cardboard backer and a plastic sleeve, to prevent damage which are much more likely with those products.

All of our store orders are shipped in cardboard with reused paper. All of our packing slips are printed on 100% recycled paper.

Areas we're looking to improve: using paper tape instead of plastic tape and using recycled plastic sleeves for posters.

Please fill out this form as soon as you possibly can, or contact our customer service at support@chickpeamagazine.com. 

We do not refund orders or send additional shipments for free if you give us the wrong address. Make sure before you order that you write the correct address, or fill out the form within 24 hours to correct your address. If you pre-order an issue or subscription, let us know as soon as you can if you're moving by filling out the form above. Once the package is shipped out, we can't alter the address!

Yes, we ship worldwide! The shipping charge to your location will be calculated before checkout.

No, sorry. That's illegal! 

No, sorry, that's illegal!

On the cart page, put in any gift note you'd like your recipient to see in the Add Order Note box. Then put in your gift recipient's information in the checkout page, except for the billing info. 

Yes, we accept Paypal! We take any major credit card as well as PayPal.

Because we're a small indie publication, we print all of our issues in limited runs - between 600-1,000 per issue. And they have sold out completely for the last several issues. Be sure to subscribe to make sure you can get an issue before it sells out, or check out our great digital versions of each issue.

1. To print a magazine, you need a lot of up-front money. For the amount we print, it's a 5-figure number that we've just never had. (Remember, we don't have any advertising or investors!) If we sell a few before they're printed, we can actually afford our first payment, which gets the printing process moving. 

2. It lets us afford things like packing materials, without which we wouldn't be able to ship anything.

3. It helps us gauge how many people will buy the issue, preventing us from ordering too many and wasting money.

4. It makes us able to ship in bulk, which saves us an incredible amount of time.

5. Making a quality publication takes time, and with that extra time comes a beautiful issue.

Pre-orders are a necessity for us - without them, we wouldn't be able to pay our printer the large up-front costs of printing issues in bulk. They're great for you, too - you get a 20% discount on your issue total and you're guaranteed an issue in our small, limited runs of printing.

How do pre-orders work? We set up a dedicated pre-order time for about 2 weeks. At the end of that period,  we get the issues printed, which takes anywhere from 4-5 weeks. We then package everything up ourselves and send them out with lots of love, and packing tape.