Returns & exchanges
Currently we do not accept returns or exchanges for issues of Chickpea and digital files except in the cases where we made a mistake (ie. we sent the wrong issue, we wrote the wrong address, etc.) Please double check your address and contact us ASAP with any changes - we can't be held responsible for being given incorrect information.
All digital items will be sent to you automatically after purchase. Digital subscriptions will be sent as soon as the newest issue is released. Please double check your email to ensure proper delivery.
Purchase of digital goods does not transfer ownership or give the customer the right to redistribute or resell.
There are no refunds or exchanges for digital items.
What size are your digital issues? Each PDF issue ranges between 70-150MB.
Are your digital issues interactive? Yes! There are tappable/clickable links throughout each issue. Tap/click on articles that interest you in the Table of Contents to head to it. Tap/click on the Chickpea Magazine label on the bottom of most pages to get back to the table of contents. Tap/click on contributor links to head to their websites/social media.
All standard orders (except pre-orders, noted below) are shipped within 72 hours of purchase through USPS. Please double check your full address to ensure proper delivery.
Standard order shipping takes anywhere from 3-10 days depending on where you live. International order may take anywhere from 10-30 days, depending on customs slow downs.
Important: we do not refund orders or send additional shipments for free if you give us the wrong address. Make sure before you order that you write the correct address, or email us within 24 hours to correct your address. If you pre-order an issue or subscription, let us know as soon as you can if you're moving by emailing us at email@example.com. Once the package is shipped out, we can't alter the address!
Do you ship to my country? Yes, we ship worldwide! The shipping charge to your location will be calculated before checkout.
Pre-orders are a necessity for us - without them, we wouldn't be able to pay our printer the large up-front costs of printing issues in bulk. They're great for you, too - you get a 20% discount on your issue total and you're guaranteed an issue in our small, limited runs of printing.
How do pre-orders work? We set up a dedicated pre-order time for about two weeks. At the end of the two weeks, we get the issues printed, which takes anywhere from 2-3 weeks. We then package everything up ourselves and send them out with lots of love, and packing tape.
Please keep in mind that with pre-orders, because of USPS bulk restrictions, we may have to send your items separately if you ordered more than one item. Don't panic if you get a package with just one issue in it - we'll note if you'll be receiving two packages.
What forms of payment do you take in your shop?
We take any major credit card as well as PayPal.
Can you mark "gift" on my customs form so I don't have to pay international customs fees?
No, sorry. That's illegal!
Can you adjust the value of goods on my customs form so I don't have to pay international customs fees?
No, sorry. That's illegal!
Can you ship my items so they'll get here before my girlfriend's birthday?
Contact us as soon as possible so we can arrange a fast turn-around time. Pre-orders may not be able to be guaranteed by a specific date, but we'll try!
Something is wrong with my order!
Please email firstname.lastname@example.org to get anything problematic sorted out!
Who do I contact to change my mailing address?
Where can I buy older or sold-out issues of Chickpea?
We print all of our issues in limited runs, but every so often we'll print a few more if there's demand for it. You can join this mailing list to be notified when older issues are available again.
Do you sell issues on consignment?
No, but we do work with businesses through wholesale. Head here to learn more!
Why do your print issues cost more money than an issue of, say, Teen People or Saveur?
We sell less issues than newsstand magazines, we don't profit from advertising, and we use high-quality materials that will last you years to come. We hope you'll find value in the experience of flipping through our pages, we sure do!
We will never sell your name, email address, mailing address, or any other personal information to third parties for any reason. The only time your address will be given out to a third party will be for fulfillment purposes, normally directly to the United States Postal Service. If we ever use a fulfillment company we will make sure any personal information transmitted is respected and not sold to a third party.
I want to buy your magazine, but I don't have a credit card! Do you accept Paypal?
I have a question not listed here, how can I get in touch?
Email us at email@example.com for any question you might have! :)