Where Is My Magazine?

Because we're completely independent, and because we're just a two person team please understand that our schedule varies depending on each issue. Follow us on Instagram for constant updates about where we are in production, printing, and shipping. More info in the "shipping" section below.

Ordering

Payments we accept are any major credit card as well as PayPal and Apple Pay. We no longer accept American Express.

We ship worldwide – the shipping charge to your location will be calculated before checkout. We cannot claim your item as a gift or change the value of goods on your customs slip. Customs fees are the responsibility of the person purchasing.

Looking to get our issues in your store? We'd love to work with you! Head here to learn more about our wholesale program.

To order as a gift, in the gift/order note box on the cart page, put your giftee's name and email address. If they're getting a physical item, like a print subscription, also include their mailing address. You may still get a download email, but no worries - we'll update the order so that the right person (your giftee) receives it as well.

Pre-orders

Pre-orders are a necessity for us - without them, we wouldn't be able to pay our printer the large up-front costs of printing issues in bulk. They're great for you, too - you get a discount on your issue total and you're guaranteed an issue in our small, limited runs of printing.

How do pre-orders work? We set up a dedicated pre-order time for 4-6 weeks. At the end of that period, we get the issues printed, which takes about 4 weeks. We then package everything up ourselves and send them out with lots of love, and packing tape.

Subscriptions

All subscriptions (print or digital) come with four issues total, spaced out about 6 months apart. Because we respect your support, we don't auto-renew at the end of your subscription – that choice is yours! We'll let you know via email that it's up.

Print subscriptions come with free digital copies that we'll send via email – this is just a bonus so don't worry, your print copies will come when they're done printing.

All subscriptions come automatically with membership to The Chickpea Club: a monthly series of bonus content, from recipes to ebooks to wallpapers to printables and more. (Think of it like Patreon rewards.) Learn more about the club here.

To change your address, please fill out this form as soon as you possibly can, or contact our customer service at support@chickpeamagazine.com. 

Refunds/Exchanges

We do not refund orders or send additional shipments for free if you give us the wrong address. Make sure before you order that you write the correct address, or fill out the form within 24 hours to correct your address. If you pre-order an issue or subscription, let us know as soon as you can if you're moving by filling out the form above. Once the package is shipped out, we can't alter the address!

We do not accept returns or exchanges for issues of Chickpea and digital files except in the cases where we made a mistake (ie. we sent the wrong issue, we wrote the wrong address, etc.)

We do not offer refunds on ANY digital product. If you'd like, we can upgrade your digital issue to a print issue - you'll just have to pay the difference. Please contact support@chickpeamagazine.com to help you out.

In rare cases, we will issue refunds if a physical item is damaged or lost in transit. Contact support@chickpeamagazine.com!

Digital Issues

DELIVERY All digital items will be sent to you via email automatically after purchase. Digital subscriptions will be sent as soon as the newest issue is released. Can't find your delivery email? Be sure that the email you ordered with is the email you're checking. Check the spam box of your email client, or the "promotions" or "social" tabs. If you still can't find your download email, please email support@chickpeamagazine.com and we'll get it to you as quickly as possible.

FILE(S) Each interactive PDF issue ranges between 70-150MB. Because of the size, we recommend downloading on a home wi-fi network. (Some work/public wifi place limits on download sizes, which will block your download.)

DOWNLOAD Double check your email to ensure proper delivery. Once you click the download link in your email, it'll take you to a download page. Right-click/long press on the link(s) and select the "download to device" option. We recommend saving to a hard drive or cloud service (like Dropbox or iCloud) so you can access it on your own system. From there, open it in your favorite PDF reader. (Adobe Acrobat, Preview, Apple Books, etc.)

USING There are tappable/clickable links throughout each issue. Tap/click on articles that interest you in the Table of Contents to head to it. Tap/click on the Chickpea Magazine label on the bottom of most pages to get back to the table of contents. Tap/click on contributor links to head to their websites/social media.

Purchase of digital goods does not transfer ownership or give the customer the right to redistribute or resell. Digital issues may NOT be reproduced in print. The quality of our print issues is outstanding - instead of photocopying digital issues, which will cost similarly with a much lower quality, definitely check out our discounted pre-orders to get a deal!

Contact Us

You can contact support@chickpeamagazine.com for any questions about your order! We answer all emails and ship out orders on Thursdays.

To change your address, please fill out this form as soon as you possibly can, or contact our customer service at support@chickpeamagazine.com. 

To work with us, we only accept pitches and submissions here at our "work with us" page. Do not email us with submissions.

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We will never sell your name, email address, mailing address, or any other personal information to third parties for any reason. The only time your address will be given out to a third party will be for fulfillment purposes, normally directly to the United States Postal Service. If we ever use a fulfillment company we will make sure any personal information transmitted is respected and not sold to a third party.